Privacy Statement
TECNO MOBILE LIMITED (collectively, “TECNO”, "we", "us", and "our") respect your privacy. Please read the following to learn more about our Privacy Statement ("this statement"). This statement applies to Unlock the NEW CAM*ERA Awards (the “Awards”) websites, products, and services that display or provide links to this Statement.
This statement describes how TECNO processes your personal data, but it may not address all possible data processing scenarios.TECNO may inform you of product- or service-specific data collection through supplementary policies or notices provided before collection.
This statement describes:
1.How We Collect & Use Your Personal Data
2. Cookies & Similar Technologies
3. How We Disclose Personal Data
4. How to Access & Control Your Personal Data
5. How We Protect Your Personal Data
6. How We Process Children's Personal Data
7. Third-Party Providers and Their Services
8. International Transfers of Your Personal Data
9. Updates to This statement
10. How to Contact Us

1. How We Collect & Use Your Personal Data

Personal data means any data that, either on its own or jointly with other data, can be used to identify a natural person. You directly provide us with such data when you use our websites, products, or services, or interact with us by, for example, creating an account or contacting us for support. We may also obtain data by recording how you interact with our websites, products, or services. For example, we may use technologies like cookies or receive use data from software running on your device. The personal data we collect includes user name, email address, phone number, login information (account and password), photos, gender and age, depending on how you interact TECNO, for example, the website you visit or the products and services that you use. We also collect the information you provide to us and the content of messages you send us, such as the query information you provide, or the questions or information you provide for customer service support. We may use your personal data for the following purposes:
1.Creating an account.
2.Fulfilling your purpose to participate the Awards and sending important information of the Awards, and contact you if you win the prize.
3.Improving our products and services through internal audits, data analysis, and research.
4.Analyzing the efficiency of our business operations and evaluating market share.
5.Complying with and enforcing applicable legal requirements, industry standards and our policies.
TECNO may also collect and use non-personally identifiable information (Non-PII). Non-PII is information that cannot be used to identify a particular individual. For example, TECNO will collect statistical data, such as the numbers of visits to its website. We collect this data to understand how users use our websites, products, and services so that we can improve our services and better satisfy your needs. TECNO may collect, use, process, transfer, or disclose non-PII for other purposes at its own discretion.
We will endeavor to isolate your personal data from non-PII and ensure that the two types of data are used separately. If personal data is combined with non-PII, it will still be treated as personal data during processing. TECNO will process your personal data following the requirements of applicable laws on an appropriate legal basis, including:
1.Processing your personal data to fulfill your demand to participate the Awards.
2.Processing your personal data with your consent;
3.Processing your personal data as necessary to comply with and fulfill legal obligations.

2. Cookies

To ensure our website works correctly, we may at times place a small piece of data known as a cookie on your computer or mobile device. A cookie is a text file stored by a web server on a computer or mobile device. The content of a cookie can be retrieved or read only by the server that creates the cookie. The text in a cookie often consists of identifiers, site names, and some numbers and characters. Like many other websites or Internet service providers, TECNO uses cookies to improve user experience. Session cookies are deleted after each visit, while persistent cookies remain in place across multiple visits. Cookies allow websites to remember your settings such as language, font size on your computer or mobile device, or other browser preferences. This means that a user does not need to reset preferences for every visit. On the contrary, if cookies are not used, websites will treat you as a new visitor every time you load a web page. For example, if you are redirected to another web page from a website you are already logged in to and then return to the original website, it will not recognize you and you must log in again.
TECNO will not use cookies for any purposes not stated in this Statement. You can manage or delete cookies based on your own preferences.

3. How We Disclose Personal Data

We provide personal information to our affiliates and other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. For example, we use service providers to help us with services support.
We will publicly disclose your personal data only in the following circumstances:
1. Get your explicit consent.
2. Based on the mandatory requirements of laws, legal procedures, lawsuits or government authorities.

4. How to Access & Control Your Personal Data

It is your responsibility to ensure that all personal data submitted to TECNO is correct. TECNO is dedicated to maintaining the accuracy and completeness of personal data and keeping the data up-to-date.
To the extent required by applicable law, you may (i) have the right to access certain personal data we maintain about you, (ii) request that we update or correct inaccuracies in that data, (iii) object or restrict to our use of your personal data, and (iv) ask us to delete your personal data from our database. To exercise these rights, please modify your information at ‘Profile’ page to give your feedback online. Your written request may be required for security. We may decline the request if we have reasonable grounds to believe that the request is a fraudulent, unfeasible or may jeopardize the privacy of others.
If allowed by applicable laws, you have the right to withdraw your consent at any time when TECNO processes your personal data based on your consent. However, withdrawal does not affect the legitimacy and effectiveness of how we process your personal data based on your consent before the withdrawal is made; nor does it affect any data processing based on another justification other than your consent.
If you think that the way we process your personal information does not comply with applicable data protection laws, you can contact the relevant competent data protection authority.

5. How We Protect and Retain Your Personal Data

The security of your personal data is important to us. Your data will be stored on the cloud server (Chinese Users in China, Overseas Users in Singapore).We use appropriate physical, management, and technical measures to protect your personal data from unauthorized access, disclosure, use, modification, damage, or loss. For example, we use cryptographic technologies for data confidentiality, protection mechanisms to prevent attacks, and access control mechanisms to permit only authorized access to your personal data. We also provide training on security and privacy protection for employees to raise their awareness of personal data protection.TECNO is committed to protecting your personal data; however, please note that no security measure is perfect.

6. How We Process Children's Personal Data

Our websites, products and services are primarily intended for adults. A child must not create an account. If we accidentally collect a child's personal data without verified prior consent from the child's parents, we will attempt to delete the data as soon as possible.

7. International Transfers of Your Personal Data

TECNO is a global company, and your personal data collected by the contest organized by the company may be processed or accessed in the country/region where you use our products and services or in other countries/regions where the contest organizer or its affiliates, subsidiaries, service providers or business partners have a presence. These jurisdictions may have different data protection laws. In such circumstances, the contest organizer will take measures to ensure that data is processed as required by this Statement and applicable laws. These include, but are not limited to, signing standard contract terms approved by the European Commission, requesting your consent to cross-border transfer of personal data, and implementing security measures such as data anonymity before cross-border data transfer.

8.Updates to This Statement

TECNO reserves the right to update or change this Statement at any time. We will release the latest Privacy Statement on this page for any changes. If major changes are made to the Privacy Statement, we may notify you through different channels, for example, posting a notice on our website or sending you direct notification.

9. How to Contact Us

If you have any questions or suggestions, or any privacy complaints or issues, and want to contact us http://bbs.tecno-mobile.com/privatemessage/index
Where your personal data is processed by TECNO in accordance with this Privacy Statement,TECNO will respond to your request, contact you, provide you with products or services, or has signed or is about to sign a contract with you is the controller of the related personal data.

Last updated: July 2019